Entire Issue: August 2009
W. Edwards Deming Probability of Detecting Three Standard Error Shift 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0.0 0.0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0 Intraclass Correlation Coefficient I II III IV I EMP III EMP III DONALD J. WHEELER DONALD J. WHE...
Entire Issue: July 2009
16. QP Seiche Sanders Editor Publisher William A. Tony editor Seiche Sanders AssociAte editor Mark Edmund AssistAnt editor Brett Krzykowski mAnuscriPt coordinAtor Valerie Funk editor At lArge Susan E. Daniels contributing editor Nicole Adrian coPY editor...
Entire Issue: March 2009
Understanding Statistical Process Control S P C f o r M a n u f a c t u r i n g & P r o c e s s I n d u s t r i e s ( I n c l u d i n g U n d e r s t a n d i n g V a r i a i o n a n d E M P I I I ) March 16 - 19, 2009 . 1- 800- 545- 8602 Probability of ...
Off the Ground
None of the 4,000 fasteners that were hand drilled into the fuselage of any C-17 cargo plane was misaligned or had gone missing. For years, Boeing has been building these top-notch planes. It just wanted to build them better....

Building From the Basics-Online Figures
com 3 Fishbone diagram example / ONLINE FIGURE 4 Measurement Lab error Improper calibration Calculation In lab Supplier Supplier Calibration Not followed Dirty bottles Iron tools At reactor E583 E470 At sample point In lab AKW- 2 DBT Water Analyst Solven...

The Architect of Quality
Joseph M. Juran 1904 - 2008
Pioneer. Teacher. Consultant. Guru. Each of these words describes Joseph M. Juran, the man who became a giant in the world of quality management and changed how companies do business....
Part I Section 3 Salary by Number of Years of Experience in Quality Field (Regular Employees)
quality PART 1. REGULAR EMPLOYEE RESULTS Section 3. Salary by Number of Years Of Experience in the Quality Field T FIGURE 1 More than 20 years of quality experience 10.1 to 20 years of quality experience 10 or fewer years of quality experience 21 32.1 46...
NFL Teams Huddle Up Around Quality
Football has evolved to become big business, and with the big money comes the pressure for teams to win. Almost every NFL team today employs coaches and personnel dedicated to controlling the quality of actions on the field. NFL head coach Tom Landry is...
Up Front: So Now What?
You've got the numbers on paper now. In writing. Actual salary figures showing how you measure up against our peers in the field of quality....
Salary Survey – 2006
Full Survey
44 Section 6. Salary by Number of Work Hours Online Section 7. Salary by Nonexempt vs. Exempt Status Online Section 8. Salary by Number of Years' Quality Experience and Highest Level of Education Online Section 9. Salary by Number of Years in Current Pos...
Up Front: Supply Chain Missteps
Enough with bad puns and trying to be clever. I'm not going to use the headline "Unlocking the Power" or talk about strengthening links or shedding shackles. The subject deserves seriousness....
Up Front: Do You Like Your Job?
Most people aren't satisfied in their jobs, while others are frustrated in seeing their careers stall. No big surprises there. So what are they doing about it? For many, nothing. Absolutely nothing....

Shifting Quality Into High Gear
Park Place Lexus (PPL), located in the Dallas metropolitan area, is the first automobile dealership to win the Malcolm Baldrige National Quality Award. Determined not to be just another car dealership, PPL leaders looked outside the industry to...


